This article tells you how to fix the XRE 03050 “No Signal from Coax Cable” error.
Next steps
- Make sure the TV and your XfinityTV Box are plugged into working power outlets.
- Hand tighten all cable connections so they aren’t loose.
- If you’re using an HDMI cable, check that it’s plugged into the correct ports on the TV (like HDMI 1 or HDMI 2) and the TV Box (HDMI out).
- To learn more, see Understanding the connection types.
- Turn on the TV and the TV Box.
- Set the TV to the correct input.
- This is the port on the back of the TV that your HDMI cable is plugged into. For example, if your HDMI cable is connected to the HDMI 1 port on your TV, the TV input you will select is HDMI 1.
- If you still have issues, the Xfinity Assistant can help. It can walk you through troubleshooting steps, schedule an appointment, or connect you with an agent. Select the Xfinity Assistant or scan the QR code with your smartphone to get started.
Additional information
Visit our Online Support Center to find common solutions.
The easiest way to activate, manage, and troubleshoot your Xfinity experience is with the Xfinity app! Get 24/7 real-time support, pay your bill, view plan details, get outage updates, and more. Download the free Xfinity app, or scan the QR code with your smartphone.
Need additional support? Ask Xfinity Assistant.
