Message
When this error occurs, you will see the following message on your TV:
"Something's not quite right.
Sorry, we're having trouble activating this device. Please try again."
Note: If you have retried more than three times, you may see the following message:
"Sorry, we're having trouble activating this device. Please try again or call 1-800-OK-Begin and we'll take care of this for you."
Next steps
If you continue to experience issues, contact us using the method that is most convenient for you — chat with us online or call us to speak with a Comcast representative.
