This article provides instructions on resolving the XRE-00130 error. When this error occurs, you will see the following message on your screen:
- "Network Not Responding. We're unable to connect to the network to complete your request. It may take a few minutes to resolve. Please try again shortly."
Next steps
To resolve this issue, you may need to restart your TV Box. For more information, please see Restart your X1 TV Box.
If you continue to experience issues, please contact us using the method that is most convenient for you — chat with us online or call us to speak with a Comcast representative.