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XRE-00067 - Something's not quite right - X1 error message

This article provides instructions on resolving the XRE-00067 "Something's not quite right" error.

When this error occurs, you will see the following message:

  • "Sorry, we're having some trouble. Please restart your TV Box, which can usually resolve many common issues."

Next steps

To resolve this issue, follow the steps provided by the on-screen message. You may need to restart your X1 TV Box.

If you continue to experience issues, contact us using the method that is most convenient for you — chat with us online or call us to speak with a Comcast representative.

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