This document provides instructions for resolving the "RDK - 03032 - Unable to connect to Xfinity TV. Please Try Again Later" error.
Solution code
When this error occurs, you will see the following message:
- "We're having trouble connecting to the X1 Platform. This may be temporary, so please check back again shortly to try again."
To resolve this issue, you may need to restart your TV Box. For more information, please see Restart your X1 TV Box.
If you continue to experience issues, please contact us using the method that is most convenient for you — chat with us online or call us to speak with a Comcast representative.