When this error occurs, you will see the following message:
- "Unable to connect to Pandora. Please try again later."
Next steps
Try the following steps to resolve the issue:
- Go to xfinity.com/profile and log in with your Xfinity ID and password.
- Go to the My Apps tab.
- Click Manage Connection button on the Pandora app.
- Select the Disconnect Pandora hyperlink.
- Confirm disconnect by clicking the Disconnect button.
- Reconnect the Pandora app with the Connect Pandora button.
If you're still experiencing issues, please contact us using the most convenient method for you. You can chat with us online or call us to speak with a Comcast representative.
Additional information
Visit our Online Support Center to find common solutions.
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Need additional support? Ask Xfinity Assistant.