Solution code
When this error occurs, you may be encountering the following issues:
- The option to pause the current track will not be available.
- The current list of songs will play until there are no more tracks in the buffer. Once there are no more tracks, the Song Loading indicator will continually spin until the customer attempts another action (such as a station change or thumbs up/down).
- Go to Pandora Radio at help.pandora.com for more information.
If you continue to experience issues, please contact us using the method that is most convenient for you - chat with us online or call us to speak with a Comcast representative.
Additional information
Visit our Online Support Center to find common solutions.

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