Turn Closed Captioning On or Off on X1

In this article, you can learn how to turn Closed Captioning on or off using the Xfinity X1 On-Screen Guide.

Turn Closed Captioning On or Off Using the Xfinity Voice Remote

Closed Captioning (CC) can now be turned on or off using the Voice Remote. Simply press and hold the microphone (Mic) button, and say "Closed Captions" or just "Captions."

Acquaint yourself with the extended list of voice commands.

Configure a Closed Captioning Shortcut on Your Remote

Learn how to configure the accessibility shortcut on your Voice Remote.

Turn Closed Captioning On or Off While Watching a Program

Every time the playback functionality options appear on-screen, a list of the accessibility settings currently enabled will be visible underneath the transport bar.

You can also check the status of accessibility settings directly from the playback controls.
  1. Reach the accessibility buttons by pressing the down arrow or the OK button on your X1 remote.
  2. Use the left arrow to select Closed Captioning (CC) (or to reach Video Description (D) or Secondary Audio Programming (SAP) options).
    • Note: If those options are collapsed, simply select the collapsed button, and it will expand to show all three accessibility buttons: Video Description (D), Secondary Audio Programming (SAP) and Closed Captioning (CC).
  3. Press OK on your X1 remote to select and turn Closed Captions on or off.

Turn Captions On or Off Using the X1 Accessibility Settings Menu

To access Accessibility Settings:
  1. Press the B key on your Xfinity remote to reach Accessibility Settings.
  2. Press OK to toggle Closed Captioning On or Off. If choosing On, then proceed to Closed Captioning Options and select your preferred settings (font size, color and formatting).
    The Closed Captioning Options listing is second from the top, directly beneath the option to toggle Closed Captioning on or off.
     
  3. If you would like to choose your own font, background and window styling options, select Custom in the Closed Captioning Style field. If you wish to receive the Closed Captioning style chosen by the programmer for easy reading, switch the style to Auto.
    Closed Captioning Options screen: The Closed Captioning Style field is second from the top.
     
  4. Press Exit when finished. You must change the channel for the changes to take effect.