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You've got it!... - X1 Manage Channels App Error

Message

You've got it! This channel is already included in your service.

Problem code

Voice Command Failed: Channel Already Selected or Purchased

Solution code

You used a voice command to add a premium channel to your package via the Manage Channels app, but the channel is already in your package or is already selected to be purchased when you check out.

Additional information

Visit our Online Support Center to find common solutions.

QR code

The easiest way to activate, manage, and troubleshoot your Xfinity experience is with the Xfinity app! Get 24/7 real-time support, pay your bill, view plan details, get outage updates, and more. Download the free Xfinity app, or scan the QR code with your smartphone.

Need additional support? Ask Xfinity Assistant.

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