The Vevo app is available on Xfinity X1 and Xfinity Flex! Vevo offers new and classic music videos and features exclusive original content, playlists, daily premieres, performances, and more from artists of every genre.
To find the Vevo app, you can:
- Say "Vevo app" into your Xfinity Voice Remote.
- Look through the Apps menu in either X1 or Flex.
To access the Vevo app, you’ll need:
- A compatible streaming TV Box with Xfinity Flex service or a compatible X1 TV Box (RNG150 and Pace XG1v1 TV Boxes aren’t compatible) with Xfinity X1 service.
- Xfinity Internet service (any level).
Navigating the Vevo app
Welcome to Vevo
When you open the app for the first time, you'll see a welcome message and messages regarding Vevo’s terms of use and privacy policy.
Vevo home screen
Once you've launched the Vevo app, you'll see the home screen. From here, you can browse videos and playlists or along the top, you have the SEARCH and SETTINGS options.
Search Vevo videos
From the top of the home screen, right arrow to SEARCH and press OK. You'll see a section featuring popular music artists, popular videos and a search bar where you can enter in an artist or music video name.
Individual artists and videos will appear as you enter your search terms. To choose one, use the arrow buttons to hover over your choice and press OK.
Settings menu
From SETTINGS, you can toggle explicit content on or off, get contact information for user support and view privacy and terms of use information.
Play a video
When you choose a video from the home screen, your search results or from a music artist's page, you may or may not see an ad first. Once the ad has finished, you'll see options to:
- Pause or resume
- Fast forward and rewind
- See the time left in the video
- Exit the video player
- View the video credits
Once the video is done playing, if you don't take any action, another video or ad will play automatically.
FAQs
Why can't I access the Vevo app on my X1 TV Box?
The app isn’t compatible with RNG150 and or Pace XG1v1 TV Boxes. If you have an incompatible TV Box, you’ll receive the following message: “This app is not supported with your current TV Box.”
I don’t have Xfinity TV but I have Xfinity Internet. Can I access the Vevo app?
Yes, but only if you have a compatible Xfinity Flex streaming TV Box.
Do I need to register or sign in to use Vevo?
No, there’s no sign in needed.
I need help with the Vevo app. Who do I contact?
You can contact Vevo directly at support.vevo.com.
How much does the Vevo app cost?
There is no cost for the Vevo app.
Is Vevo in HD?
Yes.
Is Vevo in 4K?
No, currently the Vevo app on Flex and X1 doesn't have 4K content.
Does watching Vevo count against my monthly internet data usage?
Yes, content is streamed over the internet, and will count against your monthly data usage.
How do I block access to Vevo on Flex and X1?
There are two ways you can set parental controls for the Vevo app:
- Lock TV-MA content under Settings > Parental Controls > TV Rating Locks.
- Once locked, a parental control PIN is required before you can access the app.
- You can block access to the Vevo app using App Locks.
Additional information
Visit our Online Support Center to find common solutions.
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