Find out what digital equipment you might need if you have a QAM tuner.
How it works
- In markets where Limited Basic and Expanded Basic signals are encrypted, you will need a digital device or CableCARD to view any channels included with your service.
- Note: TVs with a QAM tuner will receive Limited Basic channels without a digital device in markets where signal encryption has not yet taken place.
- To avoid service interruptions, install Comcast or other professional equipment (TiVo, CableCARD, etc.).
Additional information
Visit our Online Support Center to find common solutions.

The easiest way to activate, manage, and troubleshoot your Xfinity experience is with the Xfinity app! Get 24/7 real-time support, pay your bill, view plan details, get outage updates, and more. Download the free Xfinity app, or scan the QR code with your smartphone.
Need additional support? Ask Xfinity Assistant.