Most Caller ID on TV related errors don't require a visit from a technician. You may be able to find the solution to your problem below.

Here are some solutions to problems you may have with your Caller ID on TV service:

Error code CID0001 Caller ID Error

Error message: "We're sorry, but we could not update your settings at this time."
The fix: Make sure your equipment meets the requirements for Caller ID on TV. If you're still having issues, please contact us.

Error code ETV1000 Application Unavailable

Error message: "That application is not currently available. Please try back later."
The fix: This error message sometimes appears after you restart your TV Box. Wait a few hours, and then try again. If the problem persists, please contact us.

Error code QS1 Application Unavailable

Error message: "This application is unavailable. Please try again later."
The fix: This error message sometimes appears after you restart your TV Box. Wait a few hours, and then try again. If the problem persists, please contact us.