Ways to Sign In to Xfinity My Account

With Xfinity My Account, you can manage your payments, customize your WiFi network name and password, troubleshoot your devices and get personalized help whenever you need it.

To sign in, use your Xfinity ID (email, mobile, username) on the Xfinity My Account app or on My Account, or say “My Account” into your Xfinity Voice Remote to see it on your X1 TV Box.
Trying to access your Comcast.net email account instead? Sign in to your Comcast email.

Need help signing into My Account? Look up your Xfinity ID or reset your password.

What Can You Do in My Account?

View and pay your bill.
Set up automatic payments and Paperless Billing.
Get personalized help whenever you need it.
View and manage appointments.
Customize your WiFi name and password.
Pair your remote.
Check for outages.
Troubleshoot your devices.
Find your nearest Xfinity Store.

Sign In On Your Mobile Device

Using the My Account app is the easiest way to manage your Xfinity services.

Download the Xfinity My Account app (download for Apple or Android).
Open the app and sign in with your Xfinity ID and password.
Use the app to pay bills, troubleshoot services and change account settings.

Sign In Online

You can sign into My Account online using any supported web browser on your PC or Mac. Once you enter your Xfinity ID and password, you'll be securely connected to all your account information.

Sign In On Your X1 TV Box

You can access My Account information and pay your bill through your X1 TV Box.

If your X1 TV Box is voice-enabled, press and hold the microphone button on your Voice Remote and say "My Account." Navigate the portal using the arrow keys on the remote control.
Alternatively, press xfinity on your remote control and select Settings, then My Account.

Notes:

Some My Account features may not be available on all X1 TV Boxes.
For additional help on X1, press the A button on your remote.

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