We would love to hear what is going right, whether it is with our products, features, or the teammates who make it happen — we love to hear what is going right with your experience.
Your feedback helps us recognize great work and celebrate meaningful moments.
Share your compliment
You can recognize a great experience in whichever way works best for you.
Social shoutouts
- Tag us @xfinity, on:
- Include as much detail as you would like so we can celebrate the right people and moments (but keep your account number to yourself!)
Email us at thx@comcast.com with:
- Interaction details
- Employee’s name (if you have it)
- Why you want to recognize this employee
- What products or features you love and why
Quick Note: This team cannot help with billing or service issues. Please see below for better ways to contact us for help.
Thank you for being a member and taking the time to recognize great experiences.