This article includes information about placing your account on Xfinity’s Seasonal Convenience Plan or ending a Seasonal Convenience Plan early.

Steps for Self-Enrollment

If you want to enroll in the Seasonal Convenience Plan, follow these steps:

Visit the Seasonal Convenience Plan homepage and click ENROLLING IS EASY.

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Sign in using your Xfinity username and password.
Select your seasonal hold duration by filling in the Enter Start Date and Enter End Date fields, then click CONTINUE.
- We recommend setting your End Date 24 hours prior to returning home. This helps ensure you have a smooth return from the Seasonal Convenience Plan.
- Unavailable dates will be grayed out.
  
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Confirm your email and billing addresses and choose if you want to enroll in the basic Seasonal Internet Service or the upgraded Seasonal Internet Access plan, then click CONTINUE.
- The Use a different email option lets you use an alternate email address for contact.
- Verify your billing address. The Alternate Address option lets you send your bill to another address.
Accept the Terms & Conditions and click CONTINUE.

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Review the confirmation page and click SUBMIT to finish your request.
- All of your services will be placed on the Seasonal Convenience Plan.
- The seasonal hold can only be cancelled before the hold begins.
You will see a confirmation screen immediately after enrollment completes.
A confirmation email will also be sent shortly after enrollment completes.
Once enrolled, you can manage your Seasonal Convenience Plan through the web form by visiting the Summary page.
- The CANCEL SEASONAL CONVENIENCE button will be disabled once the seasonal hold begins.
- The CHANGE SEASONAL CONVENIENCE button allows you to make changes to your plan.
  Note: You won't be able to change your start date if you previously enrolled and the start date has passed.
- After updating your desired dates, select the checkbox that reads "I certify that I understand and consent to the rates and charges", then click SAVE CHANGES to proceed.