Enroll in and manage your Seasonal Convenience Plan

If you’re going to be away from home for a while, you can put your Xfinity account on a Seasonal Convenience Plan.

This helps you save money while keeping your services ready for when you return.

How does it work

Enrolling in the Seasonal Convenience Plan

1. Go to the Seasonal Convenience Plan homepage.
2. Click Enroll.
   
3. Sign in with your Xfinity ID and password.
4. Select your start and end dates. Click Continue.
   • Tip: Set your end date one day before you return home for a smooth restart.
   • Unavailable dates will be grayed out.
     
5. Select the email you’d like us to use while you’re away.
6. Select where you’d like the bill sent while you’re away.
7. Select the service you want and click Continue.
   
8. Accept the Terms & Conditions and click Continue.
   
9. Review your information, agree to the monthly charges, then click Submit.
   • All your eligible services will be placed on the Seasonal Convenience Plan.
     
10. After you submit, you’ll see a confirmation screen.
    
11. You’ll also get a confirmation email shortly after you enroll.
    

Changing your Seasonal Convenience Plan dates

To manage your Seasonal Convenience Plan after you enroll:

1. Go to xfinity.com/seasonal.
2. Go to the Summary page.
3. Change your seasonal dates using the Change Seasonal Convenience button.
   • You can’t change your start date if it has already passed.
   • You can change the end date if it hasn’t passed and you haven’t used the maximum number of days allowed.
4. After making changes, check the box that says: “I certify that I understand and consent to the rates and charges.”
5. Click Save Changes.

Canceling your Seasonal Convenience Plan

To cancel your Seasonal Convenience Plan before it starts:

1. Go to xfinity.com/seasonal.
2. Go to the Summary page.
3. Select the Cancel Seasonal Convenience button.
   • Once your plan starts, the Cancel Seasonal Convenience button will stop working.
4. After making changes, check the box that says: “I certify that I understand and consent to the rates and charges.”
5. Click Save Changes.

Additional information

Visit our Online Support Center to find common solutions.

The easiest way to activate, manage, and troubleshoot your Xfinity experience is with the Xfinity app! Get 24/7 real-time support, pay your bill, view plan details, get outage updates, and more. Download the free Xfinity app, or scan the QR code with your smartphone.

Need additional support? Ask Xfinity Assistant.