Learn how to reset an XHS1-TY, XHS1-UE or UEHM2AZ0/H74470BA00-0004 Motion Sensor connected to your Xfinity Home system.
What you'll need:
- Xfinity Home
- The Motion Sensor with which you’re having trouble
- Access to your Xfinity Home Subscriber Portal or the Xfinity Home app
Reset the motion sensor
- Press the bottom of the face and push up to remove the sensor from the battery cover.
- Remove both batteries from the motion detector.
- While holding down the tamper switch (C), insert one battery into the motion detector.
- Release the tamper switch after one to two seconds.
- Insert the second battery into the motion detector.
- Replace the sensor on the battery cover.
Additional information
Visit our Online Support Center to find common solutions.
The easiest way to activate, manage, and troubleshoot your Xfinity experience is with the Xfinity app! Get 24/7 real-time support, pay your bill, view plan details, get outage updates, and more. Download the free Xfinity app, or scan the QR code with your smartphone.
Need additional support? Ask Xfinity Assistant.