Pair Your Xfinity Remote to Control Your Xfinity X1 or Flex Streaming Device

Your Xfinity remote can be paired with Xfinity X1 and Flex streaming devices, allowing you to control the TV Box even when it's out of sight, such as in an entertainment center or in another room (up to 50 feet away). Xfinity remotes can be identified by the model number on the back panel or within the battery compartment of the remote.

Note: Once your remote is successfully paired with a TV Box, it won't control any other TV Box until paired with the other TV Box. Xfinity remotes can only be paired with one TV Box at a time.

To Pair an Xfinity Remote (With a Setup Button)

These instructions apply to the following remote models: XR11 (Voice Remote), XR5 and XR2.
  1. Make sure the remote batteries are installed and your TV and TV Box are powered on.
  2. Set the TV input to the input connected to the Xfinity TV Box.
  3. Press the Setup button on your remote until the LED at the top changes from red to green.
  4. Press the xfinity button on the remote. The LED will begin flashing green. (Note: When pairing an XR2 or XR5 remote to a DTA, you may need to press the xfinity button up to five times).
  5. Follow the instructions by entering the three-digit, on-screen pairing code.
    Spaces for entering the three-digit pairing code.
     
  6. Once the on-screen pairing code is correctly entered, your remote is paired with the TV Box.

Note: If you do not see on-screen pairing instructions after pressing the xfinity button in step four, press the xfinity button again. You may need to press the xfinity button multiple times if there is more than one TV Box in range.

To Pair an Xfinity Voice Remote (Without a Setup Button)

Note: These instructions apply to the XR15 Voice Remote (X1 or Flex).
  1. Make sure the Voice Remote batteries are installed and your TV and TV Box are powered on.
  2. Set the TV input to the input connected to the Xfinity TV Box.
  3. Press and hold the xfinity and Info buttons for five seconds. Wait for the Voice Remote light to change from red to green.
  4. Follow the instructions by entering the three-digit, on-screen pairing code.
    Enter your three digit code.
     
  5. Once the on-screen pairing code is correctly entered, your Voice Remote is paired with the TV Box.
  6. Once your Voice Remote is paired, follow the on-screen instructions to set up power, volume and input control for your TV.
    • Note: While the TV is on (TV Box must be activated first), you can also press and hold the xfinity and Mute buttons on the remote for five seconds until the light at the top changes from red to green, then follow the on-screen instructions to pair the Voice Remote to control your TV.

These instructions apply to the XR16 Voice Remote (Flex only, no number keys):
  1. Turn on your streaming device and TV.
  2. Remove the pull tab on the back of the remote to activate it.
  3. Point the remote at your TV and press the Microphone button.
  4. Follow the instructions that come up on your TV to finish setting up.