Regulatory Cost Recovery FAQs
What is the Regulatory Cost Recovery?
The Regulatory Cost Recovery is a charge imposed on Xfinity Voice and TV services. This is to recoup Comcast's contributions to federal, state and municipal regulatory programs and charges imposed on Comcast, like state universal service programs and federal fees.
The components of the Regulatory Cost Recovery will vary by state and municipality and may be found in your state’s price list at comcast.com/tariffs. The amount of the Regulatory Cost Recovery charged will vary by usage and rate plan. Also, the components of the fee may be changed at Comcast's discretion. The Regulatory Cost Recovery is neither government mandated, nor a tax or fee imposed on you by the government.
Do changes in Comcast's costs related to federal regulatory programs affect the amount of the Regulatory Cost Recovery?
Yes. If the Federal Communications Commission (FCC) changes the charges assessed on service providers, the amount of the Regulatory Cost Recovery will increase or decrease depending on the change.
Why has the Regulatory Cost Recovery increased?
On an annual basis, the FCC calculates the rates assessed on service providers to support certain federal programs. States and municipalities also often adjust fees to support their regulatory programs.
What government programs are included in the Regulatory Cost Recovery?
The fee is to recoup the contributions that Comcast is required to make to state, municipal, and federal funds that support communications services for individuals in high-cost areas, in low-income areas and disabled individuals. In addition, the fees recoup the contribution Comcast makes to support the operation of the FCC.
Additional information
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