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Why is my cellular data slower than usual?

When you’ve reached your monthly data usage threshold, and you’re in a crowded area, the cellular data speeds on your Xfinity Mobile line may be slower than usual.

Avoiding slower speeds in crowded areas

Sometimes, your phone’s data can slow down in busy places like concerts or sporting events. That’s because lots of people are using their phones at the same time. This is called network congestion.

To help with this, Xfinity Mobile gives you premium data. Premium data means less buffering and faster speeds, especially when there’s a lot of demand on the network.

If you use all your premium monthly cellular data, your data may slow down when the network is busy. But you’ll still be able to use your phone.

For more information, see Mobile Broadband Disclosures

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