Avoid unwanted PPV charges on your bill by blocking those channels.
What you can do
In order to prevent the ordering of PPV, see Manage parental controls on a TV Box, or you can contact us.
Note: Locking out the channel doesn’t always prevent ordering of PPV programs. It'll block viewing of that specific channel. It’s suggested that you set a Purchase PIN on each TV Box in your home to prevent unauthorized ordering.
Additional information
Visit our Online Support Center to find common solutions.
The easiest way to activate, manage, and troubleshoot your Xfinity experience is with the Xfinity app! Get 24/7 real-time support, pay your bill, view plan details, get outage updates, and more. Download the free Xfinity app, or scan the QR code with your smartphone.
Need additional support? Ask Xfinity Assistant.
