Images and video clips taken by you or created by rules stay in the Xfinity Home app’s Activity tab for seven days. After that, images are removed and cannot be accessed. For details on 24/7 Video Recording storage, see the FAQs.
Limits
Live Video Monitoring has these storage limits:
- 150 images per day
- 150 videos per day
Once you reach your storage limit, you cannot record any more images or video clips for the day (even if you delete existing images). However, if you have rules set up to capture images triggered by an alarm, they are still be recorded, even if you have reached your daily limit.
Additional information
Visit our Online Support Center to find common solutions.
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