How To Make a Bill Payment Online - My Account Help

Log in to My Account to make a payment, activate Paperless Billing, enroll in automatic payments or set up a Payment Arrangement. You can pay your Comcast bill with your credit card or with your checking or savings account.

Make a One-Time Payment Online

Note: Credit card payments and checking account deductions can take up to one full business day to process and post to your account. If you want to get ahead of your bill, you can always pay more than the amount due, and the extra amount paid will go towards your next bill. Please note that if you make two payments of the same amount on the same day, you will need to use two different payment methods to ensure that the second payment is not rejected as a duplicate.

To set up a one-time payment online:
  1. Sign in to My Account.
  2. Click Make a Payment. This can also be done under the Billing tab.
    A button labeled
     
  3. Choose Current Balance or Pay another amount. Then, select a payment date from the calendar (if applicable).
    Payment amount screen with current balance and pay another amount options with Payment date option under
     
  4. Select a saved payment method (if applicable) or enter a new bank account or credit/debit card number and click Continue.
    Payment method screen
     
    • If you choose to input a new payment method, you can save the payment method for future use by checking the box to Store this payment method for future purchases and agreeing to the Terms and Conditions for Stored Payment Methods.
      Check box to Store this account number for future purchases
       
    • If you wish to make two payments of the same amount on the same day, you will need to use two different payment methods to ensure that the second payment is not rejected as a duplicate payment.
  5. The Review Your Payment screen will appear. Click Submit Payment to complete the process.
    Review your payment screen with setup automatic payments check box below
     
    • Note: If you have this payment method stored in your account, you’ll have the option to enroll in automatic bill payments by checking the box stating Turn on automatic payments using [the displayed payment method] and I agree to the Terms & Conditions.
  6. You'll receive a confirmation message that your payment has been submitted. You can print and download your payment details for your records to save your confirmation and authorization numbers.
    • Note: Keep in mind that credit/debit card payments and checking account deductions can take up to a full business day to process and post to your account.

Setting Up a Payment Arrangement Online

If you need more time to pay your bill and you’re eligible to do so, you’ll see a banner on the Billing page of My Account that lets you know the latest date you can pay by.
A banner is displayed informing the reader of a past due bill.

When you click Make a Payment, select Past due balance (you must pay in full), and then choose the date that works for you.
A Payment Amount field providing options to pay the bill in different amounts and dates.

Make a One-Time Payment Online - Video