Download and Install Norton Mobile Security on Your Mobile Device

This article details how to set up Norton Mobile Security on your mobile device. Norton Mobile Security is part of Norton Security Online, included at no additional charge with Xfinity Internet.

Help keep your Android, iPhone and iPad safe with powerful mobile protection from Norton.

Registration and Activation

  1. Download Norton Mobile Security from the Norton Security Online page. Click Get Norton Security Online to get started.
  2. Log in to your Xfinity account with your username and password if prompted. The Norton download and install will follow.
  3. Create or log in to your Norton account. The Norton account lets you manage your Norton services and products from one location.
  4. Choose the option to Install on Another Device and email a download link to yourself if you are not on your mobile device. If you are on your mobile device, select Install on this Device.
    Install on this Device option on the left; Install on Another Device option on the right.
     
  5. Selecting Agree & Download will route you to the appropriate app store. The same will occur if you click the link that you may have sent to yourself over email.
  6. Follow the device-specific steps below.

Android Devices
  1. Download Norton Mobile Security from Google Play. Click Install. The app will download, and then click Open.
  2. You will be prompted to agree to terms and conditions.
    Norton Mobile Security screen with options to agree to terms and conditions.
     
  3. After successful installation, you will have access to the full range of Android features that Norton Mobile Security offers.
    Norton Mobile Security home screen displays device status.

Apple Devices
  1. If you sent yourself the link to download, open the email. Click Download Now to begin the setup process. You will be directed to the Norton Setup page.
  2. Click Download on the App Store.
    Download on the App Store in the middle of the screen.
     
  3. Download Norton Security Online from the App Store. Click Get and then Open.
    Norton Security download page with Open button in the top middle.
     
  4. You will be prompted to agree to terms and conditions.
    Norton Security Terms and Conditions screen with three check boxes.
     
  5. Tap Get Started.
    Welcome to Norton Security screen with Get Started button on the bottom.
     
  6. Sign in with your Norton account credentials.
    Norton sign in page.
     
  7. Installation is now complete!
    Norton confirmation screen.
If you currently subscribe to a paid version of Norton Mobile Security and want to take advantage of Norton Mobile Security now included with Xfinity Internet, follow these steps. For additional information on Norton Mobile Security, visit our FAQs.