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Using the Local Now app on Xfinity Flex and X1

Learn how to access, change your local feed, watch videos, and more on the Local Now app on Xfinity Flex and X1.

Access the Local Now app

  1. Go to the Apps Menu and select the Local Now tile.
    Local now app
  2. The main screen will show local news, weather and videos (according to the ZIP code at your service address) and more.
    Local now main screen

Changing a location

  1. To change your location, use your remote’s arrows to select the drop-down in the upper left hand corner and press OK on your remote.
    Location dropdown in upper left
  2. Select Add New Location.
  3. To change or add another location, enter your five digit ZIP code or two letter state abbreviation.
    Add a new location screen with numbers and letters to enter information
  4. Select the tile to the right and press OK on your remote.
    Add a location screen with zip code number entered
  5. Use the arrows on your remote to choose your local feed.
    Change your location feed screen with cities
  6. To add more locations, repeat steps 2-4.

Watching a Local Now video

  1. Watching a new video: With your remote, use the arrows to select any of the tiles at the bottom of the screen. Press OK on your remote to watch.
    Screen with video choices on bottom
  2. Watch a previous video: Select the Previous icon.
    Previous video icon highlighted on left
  3. Watching the next video: Select the Next icon.
    Next icon is highlighted on right
  4. Pausing a video: Select the Pause icon.
    Pause icon highlighted at center
  5. Exit the app: Press Exit on your remote, or press the back arrow and choose Yes to exit.
    Are you sure you want to leave? screen with yes or no options

Turn Closed Captions on or off

  1. Go to the Settings icon and press OK on your remote.
    Local now top screen with gear Settings icon on the right
  2. Go to the Closed Captions toggle button.
    Settings screen with Closed Captions as top choice with toggle option on right
  3. Press OK on your remote to turn it off or on.
    Closed Caption toggled on
    • Note: Closed Captions only play for the “Live Now” news feeds.

Local Now Settings

  1. Go to the Settings icon and press OK on your remote.
    Local now top screen with gear Settings icon on the right
  2. Press the down arrow button on your remote to go to the Help Center, Privacy Policy, Terms and Conditions, or Submit Feedback.
    Settings screen with Help Center, Privacy Policy, Terms and Conditions, and Submit Feedback options

  3. Press the OK button to choose your selection.

Additional information

Visit our Online Support Center to find common solutions.

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The easiest way to activate, manage, and troubleshoot your Xfinity experience is with the Xfinity app! Get 24/7 real-time support, pay your bill, view plan details, get outage updates, and more. Download the free Xfinity app, or scan the QR code with your smartphone.

Need additional support? Ask Xfinity Assistant.

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