How to buy StreamSaver™

You can buy StreamSaver™ offers online, from your TV Box, or by contacting us.

Xfinity X1 TV Box

1. Press the Xfinity button on your remote.
2. Go to the Applications menu and press OK (center of the directional pad).
3. You’ll see the Xfinity StreamStore tile under the Featured row in the Applications menu. Highlight the tile and press OK (center of the directional pad).
   
4. Click Find a bundle to browse the available StreamSaver™ bundles.
   
5. Explore our various StreamSaver™ bundles.
   
6. Pick the bundle you’d like to purchase, then press OK (center of the directional pad).
7. Read the bundle details, then click Continue.
   
8. Review your order and then Click Subscribe to complete your order.
   • A confirmation page will appear. You’ll see a reminder to activate your subscriptions. For help with activation, see how to activate StreamSaver™ offers.
9. You’re all set! Press Done to finish.

Xumo Stream Box or Xfinity Flex streaming TV Box

1. Click the StreamStore tile from your Xumo Stream Box or Flex homepage.
   
2. Click the View all Bundles tile to see all available StreamSaver™ bundles.
   
3. Browse the bundles available and make your selection.
   
4. Review the bundle details and click Continue.
5. Review your order details, including Terms & Conditions. If you would like to purchase, click on Subscribe.
6. A confirmation page will appear. You’ll see a reminder to activate your subscriptions. For help with activation, see how to activate StreamSaver™ offers
7. You’re all set! Press Done to finish.

FAQs

I currently have a standalone Peacock subscription with Xfinity. What happens if I buy a StreamSaver™ offer?

• If Peacock or Xfinity bills you directly, your subscription will be canceled before your next renewal date. You won't get refunds or credits for overlapping periods. Use the same email as your current Peacock account when you activate StreamSaver™.
• If a third party (like Apple, Google, Roku, Amazon) bills your Peacock subscription, it won't cancel automatically. You'll be charged for both subscriptions until you cancel your existing Peacock subscription.

I already have a standalone Netflix subscription with Xfinity. What happens if I buy a StreamSaver™ offer?
Your standalone Netflix subscription will automatically transfer over to your Netflix StreamSaver™ subscription. You'll be billed for your old subscription until the end of that bill cycle. After that, you'll only be billed for StreamSaver™. Use the same email when logging into Netflix StreamSaver™ subscription.

I have a standalone Apple TV app subscription billed by Apple. What happens if I sign up for StreamSaver™?
Use the same Apple ID when you activate your Apple TV app StreamSaver™ subscription. Your subscription will transfer over once you activate it. You'll be billed for your old subscription until the end of that bill cycle. After that, you'll only be billed for StreamSaver™.

I have a Disney+, Hulu Bundle subscription billed by Disney. What happens if I sign up for StreamSaver™?
If billed directly through Disney or Hulu, you will need to cancel your subscription directly through Disney or Hulu.

I have an HBO Max subscription billed by HBO Max. What happens if I sign up for HBO Max with StreamSaver™?
If billed directly by HBO Max, you will need to manage your subscription with HBO Max directly to avoid multiple charges.

How do I buy NOW TV to qualify for NOW StreamSaver™?
You can sign up for NOW TV when you buy the NOW StreamSaver™ offer. Learn more about the prepaid version with NOW Internet.

Can I watch Peacock without ads with StreamSaver™?
Yes. You can upgrade to Peacock Premium Plus at the StreamStore or on your box for an additional fee.

Can I watch Netflix without ads with StreamSaver™?
Yes, you can upgrade your Netflix plan to a higher tier from your Netflix account on the web or your TV Box for an additional charge.

I have Peacock, Netflix, Apple TV app, Disney+, Hulu Bundle, and/or HBO Max billed by a third party. What should I do to sign up for StreamSaver™?
Contact the third party to manage or cancel your subscription to avoid double billing. You can sign up for StreamSaver™ in the StreamStore or on your Xfinity TV Box.

I qualify for a Peacock Premium promotion from Xfinity. What happens if I sign up for StreamSaver™?
Your Peacock account will move to the StreamSaver™ package, and your promotional term will end. If you cancel StreamSaver™, you'll keep Peacock Premium until your offer ends.

Can I upgrade from HBO Max Basic With Ads to HBO Max Standard with StreamSaver™?
Yes, you can upgrade to the HBO Max Standard plan for an additional fee, either directly through your TV Box or online through the StreamStore.

Can I upgrade from Disney+, Hulu Bundle with ads to Disney+, Hulu Bundle without ads?
Yes, you can upgrade to Disney+, Hulu Bundle for an additional fee to watch Hulu without ads on your TV Box or online at the StreamStore.

Will I lose my watch history if I was previously subscribed to Netflix, Peacock, Apple TV, Disney+, Hulu Bundle, or HBO Max outside of Xfinity and canceled my other subscriptions?
No, you will not lose your watch history if you were previously subscribed to any of the apps available in StreamSaver™ or NOW StreamSaver™ bundles, as long as you use the same login credentials attached to those accounts.

Additional information

Visit our Online Support Center to find common solutions.

The easiest way to activate, manage, and troubleshoot your Xfinity experience is with the Xfinity app! Get 24/7 real-time support, pay your bill, view plan details, get outage updates, and more. Download the free Xfinity app, or scan the QR code with your smartphone.

Need additional support? Ask Xfinity Assistant.