We’re not just here when you need help with your Xfinity products and services. We’re also happy to help you with the devices that connect you to your services, like your TV or smartphone.
But the best tech support comes from the experts at the device's OEM (Sony, Apple, etc.), so we’ve compiled all the info you need to get in contact with the pros for your specific devices.
The information on this list is subject to change; the best place to get contact information for the manufacturer is in your device’s user guide. However, this directory is a good starting point if the guide is unavailable.
Notes:
- Some Motorola devices are supported by Motorola or other companies.
- If your device comes from:
- Motorola Surfboard with a model number beginning with SB and SBG, please see the contact info for Arris.
- Motorola with a model number beginning with MB, MG, MT, or MV (such as MB7420 or MT7711), please see the contact info for Motorola.
- Zoom with a four-digit model number starting with 5, please see the contact info for Zoom.
Manufacturer directory A–H
Manufacturer | Phone number | Website |
ACER | 1-866-695-2237 | us.acer.com/ac/en/US/content/service-contact |
Aiwa (Sony-owned) | 1-888-476-6972 | esupport.sony.com |
Amazon | 1-888-280-4331 | amazon.com/gp/help/customer/contact-us |
Apple | iPhone support: 1-800-694-7466 Other inquiries: 1-800-275-2273 | apple.com/support/ |
Arris | 1-877-466-8646 | arris.com/support/ |
Asus | 1-888-678-3688 | asus.com/us/support |
AT&T | Landline phone: 1-800-222-3111 1-800-331-0500 | att.com/esupport |
AVG | 1-866-833-5727 | support.avg.com/ |
Belkin | 1-800-223-5546 | belkin.com/us/support |
Bose | 1-800-380-4831 | support.bose.com/s/bose/product-support-home?language=en_US |
Brother | Printer or fax: 1-877-276-8437 Scanner: 1-800-276-7746 | brother-usa.com/support/ |
Canon | 1-800-652-2666 | canon.com/support |
Captel | Main number: 1-888-269-7477 Spanish line: 1-866-670-9134 | captel.com/support/customer-service |
Cisco | 1-800-553-2447 | cisco.com/en/US/support/ |
CommScope | 1-888-944-4357 | commscope.com/contact-us/contact-arris/ |
Dell | 1-800-999-3355 | dell.com/support |
Denon | (201) 762-6665 | denon.custhelp.com/ |
D-Link | 1-877-453-5465 | support.dlink.com/ |
Dynex | 1-800-305-2204 | dynexproducts.com/support.html |
Ecobee | 1-877-932-6233 | ecobee.com/contact/ |
Element | 1-888-842-3577 | elementelectronics.com/support/ |
emachines | 1-866-695-2237 | emachines.com/ec/en/US/content/support.html |
Emerson | 1-866-309-8819 | emersonaudiovideo.com/support/ |
Epson | (562) 276-4382 | epson.com/cgi-bin/Store/support/SupportIndex.jsp |
eero | 1-877-659-2347 | support.eero.com/hc/en-us |
ETEC | 1-800-936-1168 | Not appliable (n/a) |
Firefox | n/a | mozilla.org |
Fortinet | (408) 542-7780 | fortinet.com/support/contact |
General Electric (GE) | 1-800-432-2737 | geappliances.com/service_and_support/contact/ |
Nest support: 1-844-229-2208 | support.google.com/ | |
Hawking Technology | 1-888-202-3344 | hawkingtech.com/support.html |
Hewlett Packard (HP) | 1-800-752-0900 | support.hp.com/ |
Hisense | 1-888-935-8880 | hisense-usa.com/our-company |
Hitachi | 1-800-448-2244 | hitachi.us/contact_support/personal/electronics/ |
Hitron | n/a | hitrontech.com/ |
Hulu | 1-888-265-6650 | help.hulu.com |
Manufacturer directory I–R
Manufacturer | Phone number | Website |
Insignia | 1-877-467-4289 | insigniaproducts.com/support.html |
JVC | 1-800-252-5722 | jvc.com |
Kaspersky | 1-866-328-5700 | usa.kaspersky.com/support |
Kindle | 1-888-280-4364 | amazon.com/kindlesupport |
Kyocera | Cellular: 1-800-349-4478 Printer/fax: 1-800-255-6482 | kyoceradocumentsolutions.us/en/about-us/contact-us.html |
Lenovo | 1-855-253-6686 | support.lenovo.com/us/en/ |
Lexmark | 1-800-648-3862 | support.lexmark.com |
LG | 1-800-243-0000 | lg.com/us/support |
LG Voice (for mobile devices) | 1-800-793-8896 | lg.com/us/support |
Linksys | 1-800 326-7114 | linksys.com/us/support |
Logitech | 1-800-231-7717 | support.logitech.com |
Luxul | 1-801-822-5450, option 3 | luxul.com/support.aspx |
Magnavox | 1-800-605-8610 | magnavox.com/en/content/7-support |
McAfee | 1-866-622-3911 | service.mcafee.com/ |
Microsoft | 1-800-642-7676 | support.microsoft.com/ |
Mitsubishi | 1-800-332-2119 | me-vis.com/contact-us/ |
Motorola | n/a | en-us.support.motorola.com/app/home |
Netgear | 1-888-638-4327 | support.netgear.com/ |
Nintendo | 1-800-255-3700 | nintendo.com/consumer/index.jsp |
Norton | 1-800-927-3991 | support.norton.com |
Onkyo | 1-800-229-1687 | onkyousa.com/Support/ |
Onn | 1-844-334-2355 | |
Panasonic | 1-800-211-7262 | panasonic.com/support |
Philips | 1-833-978-3323 | usa.philips.com/c-w/support-home.html |
Pioneer | 1-800-421-1404 | pioneerelectronics.com/PUSA/Support |
Playstation (Sony) | 1-800-345-7669 | playstation.com/en-us/support/ |
Plume (xFi Pods) | 1-844-697-5863 | plumewifi.com/support |
Polaroid | 1-800-POLAROID (765-2764) | polaroid.com/support/ |
RCA | 1-800-968-9853 | rca.com/support/ |
Ring | 1-800-656-1918 | support.ring.com |
Roku | (816) 272-8106 | support.roku.com/index |
Ruckus | (650) 265-0903 | support.ruckuswireless.com/ |
Manufacturer directory S–Z
Manufacturer | Phone number | Website |
Samsung | 1-800-726-7864 | samsung.com/us/support |
Sansui | (618) 392-3650 | sansuiproducts.com/support/support.html |
Sanyo | 1-800-877-5032 | shop.panasonic.com/support |
Sceptre | 1-800-788-2878 | sceptre.com/contactus.html |
Seiki | 1-888-777-5956 | seiki.com/ |
Sennheiser | 1-877-736-6434 x1 | en-us.sennheiser.com/service-support |
Sharp | 1-800-237-4277 | sharpusa.com/CustomerSupport/ContactUs.aspx |
Skyworth | 1-888-606-3212 | skyworthusa.com/pages/contact-us |
SMC | 1-800-762-4968 | n/a |
Sony | Vaio computers: 1-888-476-6972 Tablets: 1-855-476-6982 Consumer electronics: 1-888-222-7669 | esupport.sony.com/US |
Sylvania | 1-866-321-3927 | sylvania.com |
Symantec | 1-800-342-0652 | support.symantec.com/ |
TCL | 1-877-300-8837 | support.tclusa.com |
Tenda | 1-800-570-5892 | tendacn.com/service/team.html |
Thunderbird | n/a | thunderbird.net/en-US/contact/ |
TiVo | 1-877-367-8486 | tivo.com/contact-us |
Toshiba | 1-877-689-4899, option 2 | support.toshiba.com |
TP-Link | 1-866-225-8139 | tp-link.us/ |
TRENDnet | 1-866-845-3673 | trendnet.com/support/ |
Uniden | 1-800-297-1023 | uniden.com/pages/support-1 |
ViewSonic | 1-800-688-6688 | viewsonic.com/us/customer-service |
Vizio | 1-855-833-3221 | support.vizio.com/ |
V-Tech | 1-800-595-9511 | vtechphones.com/support/general/contact-us |
Westinghouse | TV/monitors: 1-800-701-0680 | westinghouseelectronics.com/support/ |
Xbox (Microsoft) | 1-800-4MY-XBOX (469-9269) | support.xbox.com/ |
Xerox | 1-800-821-2797 | xerox.com |
Yamaha | (714) 522-9105 | usa.yamaha.com/support/ |
Zenith | 1-877-993-6484 | zenith.com |
Zoom | ADSL/DSL products: 617-753-0961 Dial-up modems, Bluetooth, and ZDTV products or Zoom Cable Modems and Gateways with a four-digit model number that starts with a five: (617) 753-0962 VoIP/Skype products: (617) 753-0968 Cable modem products: (617) 753-0963 Mobile broadband and Wireless LAN products: (617) 753-0965 | General Support: support.zoom.us/hc/en-us |
ZTE USA | 1-800-617-5065 | zteusa.com/pages/support |
Additional information
Visit our Online Support Center to find common solutions.

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