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Contacting the Original Equipment Manufacturer (OEM) for your device

We’re not just here when you need help with your Xfinity products and services. We’re also happy to help you with the devices that connect you to your services, like your TV or smartphone.

But the best tech support comes from the experts at the device's OEM (Sony, Apple, etc.), so we’ve compiled all the info you need to get in contact with the pros for your specific devices.

The information on this list is subject to change; the best place to get contact information for the manufacturer is in your device’s user guide. However, this directory is a good starting point if the guide is unavailable.

Notes:

  • Some Motorola devices are supported by Motorola or other companies.
  • If your device comes from:
    • Motorola Surfboard with a model number beginning with SB and SBG, please see the contact info for Arris.
    • Motorola with a model number beginning with MB, MG, MT, or MV (such as MB7420 or MT7711), please see the contact info for Motorola.

Manufacturer directory A–H

Manufacturer Phone number Website
ACER 1-866-695-2237 us.acer.com/ac/en/US/content/service-contact
Aiwa Not available aiwa.co/pages/contact-us
Amazon 1-888-280-4331 amazon.com/gp/help/customer/contact-us
Apple

1-800-275-2273

apple.com/support/
Arris 1-877-466-8646 surfboard.com/support/resources/
Asus 1-888-678-3688 asus.com/us/support
AT&T

1-800-331-0500

att.com/esupport
AVG Not available support.avg.com/
Belkin 1-800-223-5546 belkin.com/us/support
Bose 1-800-380-4831 support.bose.com/s/bose/product-support-home?language=en_US
Brother

Printer or fax: 1-877-276-8437

Scanner: 1-800-276-7746

brother-usa.com/support/
Canon 1-800-652-2666 canon.com/support
Captel

Main number: 1-888-269-7477

Spanish line: 1-866-670-9134

captel.com/support/customer-service
Cisco 1-800-553-2447 cisco.com/en/US/support/
CommScope 1-888-944-4357 commscope.com/contact-us/
Dell 1-800-999-3355 dell.com/support
Denon 1-800-433-5387 denon.custhelp.com/
D-Link 1-877-453-5465 support.dlink.com/
Dynex 1-800-305-2204 dynexproducts.com/support.html
Ecobee 1-877-932-6233 ecobee.com/contact/
Element 1-888-842-3577 elementelectronics.com/support/
Emachines
(supported by Acer)
1-866-695-2237 emachines.com/ec/en/US/content/support.html
Emerson 1-866-411-6292 emersonaudio.com/pages/warranty
Epson (562) 276-4382 epson.com/cgi-bin/Store/support/SupportIndex.jsp
eero 1-877-659-2347 support.eero.com/hc/en-us
Firefox Not available support.mozilla.org/en-US/products/firefox
Fortinet (408) 542-7780 fortinet.com/support/contact
General Electric (GE) 1-800-432-2737 geappliances.com/service_and_support/contact/
Google Nest support: 1-844-229-2208 support.google.com/
Hewlett Packard (HP) 1-800-752-0900 support.hp.com/us-en/contact
Hisense 1-888-935-8880 hisense-usa.com/our-company
Hitron Not available hitrontech.com/
Hulu 1-888-265-6650 help.hulu.com

Manufacturer directory I–R

Manufacturer Phone number Website
Insignia 1-877-467-4289 insigniaproducts.com/support.html
JVC 1-800-252-5722 jvc.com
Kindle 1-888-280-4364 amazon.com/kindlesupport
Kyocera

1-800-255-6482

kyoceradocumentsolutions.us/en/about-us/contact-us.html
Lenovo 1-855-253-6686 support.lenovo.com/us/en/
Lexmark 1-800-539-6275 support.lexmark.com
LG 1-800-243-0000 lg.com/us/support
Linksys 1-800 326-7114 linksys.com/us/support
Logitech 1-866-632-5644 support.logitech.com
Luxul 1-801-822-5450, option 3 luxul.com/support.aspx
Magnavox by Curtis 1-800-968-9853 magnavox.com/support/
McAfee 1-866-622-3911 service.mcafee.com/
Microsoft Not available support.microsoft.com/
Mitsubishi 1-800-332-2119 me-vis.com/contact-us/
Motorola 1-800-734-5870 en-us.support.motorola.com/app/home
Netgear 1-888-638-4327 support.netgear.com/
Nintendo 1-800-255-3700 nintendo.com/consumer/index.jsp
Norton 1-800-927-3991 support.norton.com
Onkyo 1-800-229-1687 onkyohome.com
Onn 1-844-334-2355

onntvsupport.com

Panasonic Not available help.na.panasonic.com/
Philips

1-866-202-5960

usa.philips.com/c-w/support-home.html
Pioneer 1-800-421-1404 pioneerelectronics.com/PUSA/Support
Playstation (Sony) 1-800-345-7669 playstation.com/en-us/support/
Polaroid 1-800-POLAROID (765-2764) polaroid.com/support/
RCA 1-800-968-9853 rca.com
Ring 1-800-656-1918 support.ring.com
Roku Not available support.roku.com
Ruckus 1-855-782-5871 support.ruckuswireless.com/

Manufacturer directory S–Z

Manufacturer Phone number Website
Samsung 1-800-726-7864 samsung.com/us/support
Sansui 1-800-289-0980 sansuiproducts.com/support/support.html
Sanyo Models ending in F or E:
1-866-212-0436

Models ending in T or purchased before 2014: 
1-800-877-5032
sanyo-av.com/us/support/
Sceptre 1-800-788-2878 sceptre.com/contactus.html
Seiki 1-855-697-3454 Not available
Sennheiser 1-877-736-6434 x1 en-us.sennheiser.com/service-support
Sharp 1-800-237-4277 sharpusa.com/CustomerSupport/ContactUs.aspx
Skyworth 1-888-606-3212 skyworthusa.com/pages/contact-us
Sony

Vaio computers: 1-888-476-6972

Tablets: 1-855-476-6982

Consumer electronics: 1-888-222-7669


esupport.sony.com/US

Sylvania

(supported by Curtis)

1-800-968-9853 curtisint.com/contact-us-consumers/
TCL 1-877-300-8837 support.tclusa.com
Tenda 1-800-570-5892 tendacn.com/service/team.html
Thunderbird Not available thunderbird.net/en-US/contact/
TiVo 1-877-367-8486 tivo.com/contact-us
Toshiba 1-888-407-0396 toshibatv-usa.com/contact
TP-Link 1-866-225-8139 tp-link.us/
TRENDnet 1-866-845-3673 trendnet.com/support/
Uniden 1-800-297-1023 uniden.com/pages/support-1
ViewSonic 1-800-688-6688 viewsonic.com/us/customer-service
Vizio 1-855-833-3221 support.vizio.com/
V-Tech 1-800-595-9511 vtechphones.com/support/general/contact-us
Westinghouse TV/monitors: 1-800-701-0680 westinghouseelectronics.com/support/
Xbox (Microsoft) Not available support.xbox.com/
Xerox 1-800-821-2797 xerox.com
Yamaha 1-714-522-9105 usa.yamaha.com/support/
Zenith 1-800-243-0000 zenith.com

Additional information

Visit our Online Support Center to find common solutions.

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