At a glance
Easy Pair App allows you to pair mobile apps (smartphone or tablet) to your Xfinity X1 TV Box without the need to log in with your Xfinity ID and password. Once paired, you can use your mobile device to interact with your TV.
Eligibility
In order to use Easy Pair, you'll need:
- An X1 TV Box that is Internet capable (RNG-150 boxes not supported).
- Xfinity Internet service*.
*Once a mobile app has been paired, you can use the mobile app to control your TV over any Internet or mobile data connection.
Pair a device
This generally describes the steps it would take to pair a mobile app through Easy Pair.
- Open the mobile app that supports Easy Pair.
- Follow the instructions to generate Easy Pair code.
- Your pairing code will appear, similar to this screen:
- Open the Easy Pair app on your TV, then enter the seven-digit pairing code displayed on the mobile app.
- A message confirming that your device has paired will display.
- You can now use your mobile app to interact with your Xfinity X1 TV Box.
Delete a paired device
To remove a device from a paired TV:
- Open the Easy Pair app on the TV from which you wish to delete a paired device.
- Select Manage Devices.
- Highlight the X icon next to the device you wish to remove, then press OK on your remote.
FAQs
Note: FAQs can be accessed within the Easy Pair App on X1.
How many TVs can I pair with my devices?
You can pair with as many X1 TVs as you like. However, you will need to pair to each TV individually.
How many devices can be paired with an individual TV?
Up to 15 devices can be paired to one TV. If you already have 15 devices paired to a single TV, you'll need to delete one paired connection before you can add another.
How long does a device remain paired with my TV?
One hour, after which time you'll need to re-pair the device.
Can I pair with other X1 TVs that are not in my home?
Yes. Follow the same process to pair your device to another X1 outside your home.
Can guests or friends pair their device with an X1 TV Box in my home?
Yes. Follow the same procedure to pair their device to an X1 in your home.
My device does not appear in the Manage Devices list. Why?
Devices remain paired for one hour. If your device does not appear in the Manage Devices list you will need to pair it again.
Can content be streamed to my X1 TV from outside the home?
Once a device is paired with your TV, content can be sent to the TV from that device whether in or out of the home. You can control access by deleting the paired connection from Manage Devices, or by enabling Parental Controls (Parental Controls > Apps Lock). Once enabled, you'll need to enter your Parental Control PIN to view the content sent to your X1.
Additional information
Visit our Online Support Center to find common solutions.
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