Download the Xfinity WiFi Hotspots App to Optimize Your WiFi Connection

Learn how to install the Xfinity WiFi Hotspots app for Android or iOS devices, or a profile for Mac OS X devices. The app will help you install the Xfinity WiFi secure profile, enabling your device to automatically connect to secure (XFINITY) Xfinity WiFi networks. Get more information about Xfinity WiFi.

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Benefits

The Xfinity WiFi Hotspots app for Android and iOS, or the profile for Mac, provides the following key benefits:
  • Enables your device operating system to connect to the secure Xfinity WiFi network (XFINITY) by installing the Xfinity WiFi secure profile.
  • Provides a secure, encrypted connection to genuine Xfinity WiFi Hotspots wherever they are available around town.

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Beginning Installation from http://wifi.xfinity.com/#app

  • Make sure you're connected to the Internet, then open a browser on the device you want to install the app or profile.
  • If you're not on the Xfinity WiFi microsite already, open http://wifi.xfinity.com/#app in the browser.
  • Alternatively, go to xfinity.com/wifi and click on the App tab at the top of the page when it opens.
    XFINITY WiFi page.

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Installing the Xfinity WiFi Hotspots App for iOS or Android Devices

  1. Click the Download drop-down and select either the Android via App or iPhone and iPad option.
    XFINITY WiFi page
     
  2. You'll be automatically redirected to the Google Play Store (for Android) or the App Store (for iPhone and iPad). Install the latest version of the Xfinity WiFi Hotspots app.
  3. Launch the app, enter your Xfinity ID and password as well as a device name, then tap Sign In.

    Android
    Android Xfinity WiFi sign-in page with prompts to enter Xfinity ID, password and device. Sign In button below.

    iOS
    iOS Xfinity WiFi sign-in page with prompts to enter Xfinity ID, password and device. Sign In button below.
     
  4. On Android devices running Android 9.x or below, the app will automatically install the Xfinity WiFi secure profile to help your device connect to secure Xfinity WiFi Hotspots where available.
    Updating page
     
  5. On Android Q onwards (Android 10 onwards) you’ll need to Allow Xfinity WiFi Hotspots suggested networks for the device to be able to use the installed Xfinity WiFi secure profile.
    Android phone with Allow and No thanks options.
     
  6. On iOS devices, once you log in successfully, the app will ask for permission to add Passpoint network. Tap Allow.
    iOS device screen with
     
  7. When you're in the vicinity of an XFINITY SSID and go to the WiFi Picker menu, you'll get a prompt to join the “XFINITY” network. Tap Join.
    Home screen with Hotspots banner.

    Hotspots wants to join wifi network Xfinity screen with Join button on right.
     
  8. To get the latest profile, you can always go to App Settings > Update Secure Profile. Alternatively, you can sign out and sign back in to force start the profile installation process.
    Settings screen with Update Secure Profile as first choice under Options
     
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Installing the Profile for Mac OS X Devices

  1. Click the Download drop-down box and select the OS X (Mac) option.
    XFINITY WiFi page
     
  2. Sign in using your Xfinity ID and password.
    Sign in Screen for Mac OS X
     
  3. On the next screen, you'll be able to install the profile and access the latest security features. Click Begin Installation.
  4. Follow the OS prompt to install the profile. Click Install.
    An XFINITY WiFi portal prompt displays the
     
  5. If asked for credentials, enter your local username/password and click OK.
    A Profiles/MDM prompt displays fields for a User Name and Password
     
  6. The profile is successfully installed. The application will automatically connect you to Xfinity WiFi and give you access to the latest security features.
    A green

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Verifying Xfinity ID in Use for the Wifi Hotspots App

The instructions below detail how to verify which Xfinity ID you're currently logged in with when using the Xfinity WiFi application.
  1. If you're logged in when you open the Xfinity WiFi Hotspots app, you'll see the Mapview screen. Click on Settings at the bottom of the screen.
    Map of Xfinity Wifi Hotspots
     
  2. The Xfinity ID you're currently logged in with will be listed under the Sign in as a different user heading.
    Sign in as a different user in center of screen with Xfinity ID
     
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