Need help contacting Comcast using Twitter?
Tweet us
You can connect to our agents on Twitter using our public @XfinitySupport account. Just type your message, and we'll respond as quickly as possible.
Note: You'll need the Twitter app on your device and a Twitter account to view and continue the conversation with the @XfinitySupport team. If we need any confidential information, an agent will send you a direct message.
Please keep in mind that your Twitter account must not have the Protect my Tweets privacy setting turned on for @XfinitySupport to view your tweets. If you want to verify or change that setting, you can find it in your Twitter Settings. If you don't want to change your settings, you can contact us to follow up on your issue.
Additional information
Visit our Online Support Center to find common solutions.
The easiest way to activate, manage, and troubleshoot your Xfinity experience is with the Xfinity app! Get 24/7 real-time support, pay your bill, view plan details, get outage updates, and more. Download the free Xfinity app, or scan the QR code with your smartphone.
Need additional support? Ask Xfinity Assistant.