Configure Outlook Settings for Comcast Email

If you use Outlook to access your Xfinity Connect email account, you’ll want to make sure your settings are configured correctly. We’ll show you how.

Using third-party email clients (e.g., Outlook, Apple Mail, Thunderbird, etc.) to access your email address can potentially expose your Xfinity ID and password to fraud and other risks. We recommend you access your Comcast email by going to Xfinity Connect and clicking Email, or by using the Xfinity Connect app on your mobile device.

Quick Links:

Add your Xfinity Connect Email

  1. Open Outlook.
  2. Click the Tools menu, and select Accounts…
  3. Click the plus symbol (+) in the bottom left corner, and then click New Account.
    The plus symbol is at the bottom of left under Default Account
  4. Enter your full email address in the Email field, and click Continue.
    Email address in the middle and the Continue button is under that
  5. Confirm the type field says IMAP.
  6. Confirm the Username field has your email address. In the Password field, enter your password. Check the Show Password box if you want to see your password.
  7. Confirm that is in the Incoming Server field. Confirm that is in the Outgoing Server field.
  8. Confirm the incoming Port is 993 and the outgoing Port is 465.
  9. Confirm both boxes Use SSL to connect (recommended) are checked.
  10. Click Add Account.
    Add Account button at the bottom of the screen
  11. Click Add Another Account if you want to add another account or click Done.
Congratulations! You're done configuring your Outlook client to send and receive Comcast email.​
Confirmation screen

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Remove your Xfinity Connect Email

  1. Click the Tools menu, and select Accounts.
  2. Select your account from the menu on the left.
  3. Click the minus ( - ) symbol.
  4. Click Delete on the pop-up window.
    Are you sure you want to delete this account popup with delete button on right.
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