Ways to Get Help from Comcast

If you have a question about your Comcast service, we're here to help 24/7. With support options for your convenience, you can get the answers you need quickly.

Residential customers

Find answers to common questions
Visit www.xfinity.com/support for help articles about Comcast products and services.

Chat live with a Comcast technician
Chat with a Comcast technician 24/7 and get instant answers to your technical questions.

Ask the Comcast community
If you're a current XFINITY Internet customer, you can check out what other Comcast customers are talking about in the online forum. There you can search for answers to a question or post a new one.

Call us
If you prefer to contact us by phone, call 1-800-XFINITY (1-800-934-6489).

Comcast's Accessibility Center of Excellence
Comcast envisions the "Smart Home for Everyone" where we enable Accessibility through universal design application across products to enhance value for all customers, regardless of service or platform. We're committed to providing accessible services for our customers, including those with disabilities.

See Comcast support for customers with disabilities for more information on products, features and services.

Comcast Business Customers

If you have a question about your service, please visit businesshelp.xfinity.com.

A Message from Customer Operations

Tom Karinshak
Hello I'm Tom Karinshak, Senior Vice President of Customer Experience at Comcast. The Best Customer Experience, that's what we strive for every day. As a company, our job is to make sure every interaction you have with us is a special one. We know your time is important. We know you want answers to your questions quickly and you want issues resolved the first time. We heard you. We are listening. And it's all about you. Learn more about how we have been making significant progress in transforming the way we do business.

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