Ask the Comcast community
If you're a current XFINITY Internet customer, you can check out what other Comcast customers are talking about in the online forum. There you can search for answers to a question or post a new one.
If you prefer to contact us by phone, call 1-800-XFINITY (1-800-934-6489).
Comcast's Accessibility Center of Excellence
Comcast envisions the "Smart Home for Everyone" where we enable Accessibility through universal design application across products to enhance value for all customers, regardless of service or platform. We're committed to providing accessible services for our customers, including those with disabilities.
Hello I'm Tom Karinshak, Senior Vice President of Customer Experience at Comcast. The Best Customer Experience, that's what we strive for every day. As a company, our job is to make sure every interaction you have with us is a special one. We know your time is important. We know you want answers to your questions quickly and you want issues resolved the first time. We heard you. We are listening. And it's all about you. Learn more about how we have been making significant progress in transforming the way we do business.