Community

In The Community

Community Impact

As a company, Comcast is uniquely positioned to educate, entertain, and empower. We are committed to bringing together diverse communities and inspiring our customers, audiences, and employees to make a positive impact. We focus our efforts in three areas:

Stay connected at home with Internet Essentials

Internet Essentials has connected over 10 million low-income households for over 10 years to fast, reliable internet. Get speeds up to 50 Mbps for only $9.95/mo — good for online learning, working from home, video calling, and other essentials.

Disclaimer: Restrictions apply. Not available in all areas. Limited to residential customers meeting certain eligibility criteria. Subject to Internet Essentials program terms and conditions. Professional installation extra. Advertised price applies to a single outlet. Actual speeds vary and are not guaranteed.

For factors affecting speed visit xfinity.com/networkmanagement.

Lift Zones

Comcast has partnered with nonprofit organizations and city leaders to create Lift Zones, safe spaces with free Internet access for students and families to learn.

The initiative also provides access to hundreds of hours of educational and digital skills content to help navigate online learning.

Lift Zones complement Comcast’s Internet Essentials program, which has helped connect more than 10 million low-income people to the Internet at home since 2011.

Team Up

Team UP is our national employee volunteer program, offering Comcast teams across the country opportunities to give back to their local communities 365-days a year.

Comcast’s commitment to community service has been deeply embedded in our DNA for decades. Since 2001, more than one million Comcast employees, family members, and friends across 23 countries have completed over seven million hours of service at 12,000 project sites through Comcast Cares–one of the largest corporate commitments to volunteerism and service in America.

Frequently asked questions

Are Xfinity and Comcast Business services available in my area?

Xfinity and Comcast Business services are coming soon to your area! Comcast is building out the network and will be doing construction in your neighborhood. This work will allow us to deliver Xfinity and Comcast Business services to homes and businesses in your area. We’ll do our best to complete this work as quickly and efficiently as possible.

Construction has many moving parts, and it can be difficult to pinpoint an exact service launch date for each home or business. Please provide your contact information so that when Comcast services are available in your area, we can share our best offers with you.

What should I expect during the construction process?

Before construction

In the days leading up to the start of construction, our teams will be placing a door hanger at homes and businesses to alert residents that Xfinity and Comcast Business services are coming soon. You may see yard signs posted in your neighborhood as well. Additionally, we’ll be in your area to locate and mark existing utilities with flags, and landscape-safe paint in yards and along the road and sidewalks to avoid damage to existing lines during construction.

Construction

During construction, our crews will need to access areas where utility lines are located by way of utility easements.

A utility easement grants utility companies such as water, sewer, electric and cable/telecommunications the legal right to access areas of a property for the good of the community. Reasons for legal access to these properties may include running transmission, underground electric, water, sewer or coaxial/fiber optic lines so that these companies can deliver services to homes and businesses in the area. There may be rare instances when we may not be able to access utility lines for reasons such as a locked or fenced in backyard. In those instances we will attempt to contact the owner.

The construction work will require our crews to enter the area and begin digging or accessing the aerial utility lines. We will make every attempt to minimize the disruption of the area that we are working in.

Post construction

Once the construction process is complete, crews will return to restore lawns where digging occurred. It’s important to note that sometimes factors beyond our control – like weather – may affect when we can return to restore the area.

What else should I know about the construction process?

We will not need to enter homes or businesses during construction. All work is on the street and outside of homes and businesses. Once construction is completed and Comcast is able to deliver services to your area, you will have the option to order Xfinity or Comcast Business services. At that time, we will coordinate a date and time for a technician to complete any installation work, if needed.
For residential homes, we ask that residents please keep pets in your house if we are on your property. We may need to access areas of your yard or property that are covered by utility easements. If we need access to your yard or property, we want to make sure your pets are safe and secure.
Construction workers, Comcast employees, and authorized Comcast contractors wear a safety vest and badge identifying themselves as a Comcast employee or other authorized Comcast contractor.
Please provide your contact information so that when Comcast services are available in your area, we can share our best offers with you.

How do I learn more about Xfinity?

How do I learn more about Comcast Business?

I see information from Comcast and from Xfinity. Is this the same provider?