Plan & Billing
Understand data usage and notifications, and making payments on your XFINITY Mobile account.
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Data
How does video resolution affect my data usage?
Learn how video resolution affects data usage.
How do I track data usage for By the Gig lines?
Learn more about tracking data usage for By the Gig lines.
What happens if I use more data than expected?
Learn about steps you can take if you are using more data than you expected.
How does Data Saver work?
Learn about Data Saver with Xfinity Mobile.
How can I increase or decrease my By the Gig data amount?
Learn more about changing your By the Gig data amount.
Why is my cellular data slower than usual?
Learn about why your Xfinity Mobile cellular data speeds may be slower than usual.
Payment
What charges appear on my Xfinity Mobile bill?
Learn more about the details of an Xfinity Mobile bill.
How do I update my Xfinity Mobile payment information?
Learn how Xfinity Mobile customers can update their payment information.
How am I charged for using a smartwatch with Xfinity Mobile?
Learn about how we bill for smartwatches on an Xfinity Mobile account.
How do I manage my device payments?
Just like your other Xfinity Mobile payments, device payments happen automatically on the same day each month with the card you have on file.
How do Xfinity Mobile device payment plans (DPPs) work?
Learn more about DPPs with Xfinity Mobile.
Xfinity Mobile and NOW Mobile — California residents
Xfinity Mobile and NOW Mobile information for California residents.
Did Xfinity Mobile send me a text message or email about my account details?
Learn more about corrections to your Xfinity Mobile account that may impact your billing statements.
Plan
How does By the Gig work?
Learn how the By the Gig data option works.
What's the difference between By the Gig and Unlimited?
Learn about the difference between By the Gig and Unlimited data options.
How do I change my data option?
Learn about changing data options.
How can I increase or decrease my By the Gig data amount?
Learn more about changing your By the Gig data amount.
Insurance
How do I file a claim through Xfinity Mobile Care (XMC)?
Learn more about options to file XMC device replacement claims.
What are the details of AppleCare+ with Xfinity Mobile?
Find more details about AppleCare+ for Apple devices, including the repair and service benefits it covers, enrollment details, and accessing support.
