Billing details
You can see billing details, such as:- Data charges.
- Taxes, fees, and other charges.*
- This may include tablet line fees or smartwatch fees.
- This includes sales, excise and other taxes and government surcharges that we are required by law to collect from customers on behalf of local, state, and the federal government.
- This may include 911 Fees, Regulatory Recovery Fee, and a Universal Connectivity Charge.
- Taxes are based on the value of the line, rather than usage.
- Subject to change without notice.
- Details on each line's call and message history for the month.
- Device and accessory charges.
- International charges.
- Account credits.
- Other charges, including:
- A standalone mobile fee per line that is charged if you don’t have other Xfinity services (e.g., internet, TV, voice).
- Federal and state universal service fund (USF) assessments, which may vary because they are decided quarterly by the government.
- The amount charged will not exceed the government rate.
- 988 Fee
- Some states have implemented a fee for the three-digit dialing number for the National Suicide Prevention Hotline.
Note: Some state or local governments may charge a one-time fee on equipment purchased or rented. These fees may appear when checking out for purchase rather than on a monthly bill.
Keep tabs on your current billing cycle
Under Billing in your Xfinity Mobile account, you can see details on your current billing cycle. Select View Current Cycle to see:- Your balance so far for the cycle you're in.
- A breakdown of data, service and device charges so far.
- Any credits applied to that billing cycle.
Note: Any changes made to your account may not be found in your current cycle information for up to 24 hours.
Your final bill
When your account is disconnected, you will get an email on your normal billing cycle letting you know your final bill can be viewed online. It will tell you your disconnect date, final balance, the date a payment will automatically be taken and with what payment method. You will also be given details on how you can pay your final balance early. If you have more Device Payment Plan (DPP) payments, you will keep getting billed on your normal billing cycle until all DPP payments are made, and you will get an email when your bill is ready. If you have any other Xfinity services, you will continued to be billed by Xfinity on your normal billing cycle.
Additional information
Visit our Online Support Center to find common solutions.
The easiest way to activate, manage, and troubleshoot your Xfinity experience is with the Xfinity app! Get 24/7 real-time support, pay your bill, view plan details, get outage updates, and more. Download the free Xfinity app, or scan the QR code with your smartphone.
Need additional support? Ask Xfinity Assistant.