How does the Xfinity Internet Data Usage Plan work?

The 1.2 Terabyte Internet Data Usage Plan provides you with 1.2 terabytes (TB) of Internet data usage each month as part of your monthly Xfinity Internet service. If you choose to use more than 1.2 TB in a month without being on an unlimited plan, we will automatically add blocks of 50 GB to your account for an additional fee of $10 each. Your charges, however, will not exceed $100 each month, no matter how much you use. We're also offering you a courtesy month, so you will not be billed the first time you exceed the limit.

What can I do with 1.2 terabytes of data in a month?

With that much data, you can stream about 5 hours of 4K video a day, listen to music on 29 devices at the same time all day, every day, or use videoconferencing apps like Zoom and Facetime for nearly 4 months straight — if it were even possible to do that in a month!

Do I have the 1.2 TB Internet Data Usage Plan?

This plan does not apply to Xfinity Internet customers on our Gigabit Pro tier of service, Business Internet customers, customers with Prepaid Internet, or customers on non-upgradeable Bulk Internet agreements.

Will I be alerted when I approach, reach, or exceed my data usage plan?

You'll get email, text message, and Xfinity X1 on-screen notifications at the 75% (email only), 90%, and 100% thresholds. If you use more than 1.2 terabytes (TB) you will also receive an email and X1 on-screen notification for each additional 50 gigabyte (GB) you use over 1.2 TB up to the maximum overage charge of $100.

Will my service be shut off if I use more than 1.2 terabytes in a month?

No matter how much data you use, your Internet service will never be shut off.

If I upgrade my speed, will I get more data?

All customers in locations with the 1.2 Terabyte Internet Data Usage Plan receive 1.2 terabytes (TB) per month, regardless of their Internet tier of service. If you have purchased more than one Xfinity Internet service tier, you will receive a monthly plan that includes 1.2 TB per Internet service tier (for example, if you subscribe to two separate Internet services, you will have 2.4 TB of data total). The 1.2 Terabyte Internet Data Usage Plan does not currently apply to Xfinity Internet customers on our Gigabit Pro tier of service. The plan also does not apply to Business Internet customers, customers on Bulk Internet agreements, customers with Prepaid Internet, or customers who enroll in the Unlimited Data Option.

Data Usage and Unlimited Data

images of people using laptops and tablets

All Internet is powered by data.

Xfinity Internet now comes with 1.2 Terabytes (1,229 GB) of Internet Data in a month. You can do a lot with 1.2 TB. 

Streaming

Listen to 21,600 hours of non-stop music or binge 500 hours of your favorite shows in HD.

Multi-player gaming

Game online for 34,000 hours with friends and family from all across the country.

Connecting

Video chat for 3,500 hours for all your remote learning and work-from-home needs.

Headphones, tablet, game controller, and remote

Enough data for your everyday needs

Think you might need more than 1.2 TB of data? Only 5% of our customers use that much, but Unlimited Data options are available. 

Learn more about how you can get Unlimited Data with xFi Complete.

Take time to get to know your plan

If you don't choose an Unlimited Data plan, you can take the months of January and February to learn how the new 1.2 TB Internet Data Usage plan affects your bill.

Learn about the in-month usage notices you'll receive

Worry-Free Months

In January and February, customers in select markets* will receive a complimentary credit for any overage charges.

Courtesy Month

Starting in March*, you'll receive a one-time courtesy credit the first time you go over 1.2 TB.

Going over 1.2 TB

If you go over again, data will be added in 50 GB increments ($10 each) to your account. You won't be charged more than $100 in a month.

*For the states of CT, DE, MA, MD, ME, NH, NJ, NY, PA, VA, VT, WV, the District of Columbia, and parts of NC and OH.

SPECIAL OFFER

Have peace of mind with Unlimited Data

Add xFi Complete to your Internet package at checkout for $14/mo more for the first 5 months, then regular rates apply (currently $25/mo).

Unlimited Data means no worrying about overages
Helps ensure the best WiFi coverage throughout your home, with an xFi Pod included if recommended
Includes the speed, coverage, and control of our xFi Gateway modem + router

Offer expires 1/31/21.

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