How does the Xfinity Internet Data Usage Plan work?

The 1.2 Terabyte Internet Data Usage Plan provides you with 1.2 terabytes (TB) of Internet data usage each month as part of your monthly Xfinity Internet service. If you choose to use more than 1.2 TB in a month without being on an unlimited plan, we will automatically add blocks of 50 GB to your account for an additional fee of $10 each. Your charges, however, will not exceed $100 each month, no matter how much you use. We're also offering you a courtesy month, so you will not be billed the first time you exceed the limit.

What can I do with 1.2 terabytes of data in a month?

With that much data, you can stream about 5 hours of 4K video a day, listen to music on 29 devices at the same time all day, every day, or use videoconferencing apps like Zoom and Facetime for nearly 4 months straight — if it were even possible to do that in a month!

Do I have the 1.2 TB Internet Data Usage Plan?

This plan does not apply to Xfinity Internet customers on our Gigabit Pro tier of service, Business Internet customers, customers with Prepaid Internet, or customers on non-upgradeable Bulk Internet agreements.

Will I be alerted when I approach, reach, or exceed my data usage plan?

You'll get email, text message, and Xfinity X1 on-screen notifications at the 75% (email only), 90%, and 100% thresholds. If you use more than 1.2 terabytes (TB) you will also receive an email and X1 on-screen notification for each additional 50 gigabyte (GB) you use over 1.2 TB up to the maximum overage charge of $100.

Will my service be shut off if I use more than 1.2 terabytes in a month?

No matter how much data you use, your Internet service will never be shut off.

If I upgrade my speed, will I get more data?

All customers in locations with the 1.2 Terabyte Internet Data Usage Plan receive 1.2 terabytes (TB) per month, regardless of their Internet tier of service. If you have purchased more than one Xfinity Internet service tier, you will receive a monthly plan that includes 1.2 TB per Internet service tier (for example, if you subscribe to two separate Internet services, you will have 2.4 TB of data total). The 1.2 Terabyte Internet Data Usage Plan does not currently apply to Xfinity Internet customers on our Gigabit Pro tier of service. The plan also does not apply to Business Internet customers, customers on Bulk Internet agreements, customers with Prepaid Internet, or customers who enroll in the Unlimited Data Option.

Data Usage and Unlimited Data

images of people using laptops and tablets

All Internet is powered by data.

Starting in January, our 1.2 Terabyte (1,229 GB) Internet Data Usage Plan will be automatically included with Xfinity Internet. You can do a lot with 1.2 TB in a month.

Streaming

Listen to 21,600 hours of non-stop music or binge 500 hours of your favorite shows in HD.

Multi-player gaming

Game online for 34,000 hours with friends and family from all across the country.

Connecting

Video chat for 3,500 hours for all your remote learning and work-from-home needs.

Headphones, tablet, video game controller, and X1 remote

Enough data for your everyday needs

Our Xfinity Internet plans include 1.2 terabytes (TB) of data a month. Only about 5% of our customers use that much. Sign into My Account today to see a breakdown of your own data usage.

Take time to get to know your plan

Customers in select markets* can take the months of January and February to understand how the new 1.2 TB Internet Data Plan affects them without additional charges. We'll credit your bill for any additional data usage charges over 1.2 TB during those months if you're not on an unlimited data plan.

Learn more about the in-month notice you’ll receive about your usage

Starting in March 2021, customers not on an unlimited data plan who exceed 1.2 TB in a month will have a one-time courtesy month credit under the plan applied to their accounts, and will be responsible for any data overage changes after that. Blocks of 50 GB will automatically be added to customers' accounts for an additional fee of $10 each plus tax. Charges will not exceed $100 each month, no matter how much data a customer uses. *Includes the states of CT, DE, MA, MD, ME, NH, NJ, parts of NC, NY, parts of OH, PA, VA, VT, WV, and the District of Columbia.

COMING SOON

Have peace of mind doing everything you love online with unlimited data

Check back again in January for more offers.