Member support

Your time is valuable, so we’ve built these options for quick and effective support and troubleshooting.

Need more help?

Ask Xfinity Assistant
Thanks for being a member
Share your feedback

What our members have to say

Don’t just take our word for it — read what Xfinity members have to say about their experiences.
Submit a compliment

More reasons to love Xfinity

Most reliable WiFi claim based on Opensignal Awards USA: Fixed Broadband Experience Report, May 2025. Results with our best equipment. Advanced Security features included with an Xfinity Gateway.
The Xfinity Customer Commitment
Learn more