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Customer Experience

Xfinity X1 Customers Can Now Use Their Eyes to Change Channels and More

Customer Experience

June 17, 2019

Recently, Comcast launched a feature that gives people with physical disabilities, like spinal cord injuries or amyotrophic lateral sclerosis (ALS), the ability to navigate their television using only their eyes. Xfinity X1 eye control is a web-based remote for tablets and computers that pairs with an existing eye gaze system and allows viewers to change the channel, set a recording, search for a show and more, all with a glance.

Learn more about this new accessibility feature on X1, and tune in to your favorite shows and movies in moments.

X1 eye control: TV for everyone

X1 eye control is free, and uses a web page remote control that works seamlessly with existing eye gaze hardware and software, Sip-and-Puff switches, and other existing assistive technologies. To make X1 eye control work, Xfinity customers can visit and use their Xfinity login credentials to pair the web-based remote with their set-top-box. Then, each time the customer gazes at a button, the web-based remote will send the corresponding command to the television.

With X1 eye control, customers can:

  • Change the channel, launch the guide, search for content, set a recording and more, without assistance
  • Turn on the X1 Sports App which brings real-time sports scores and statistics into the screen right alongside the in-game action
  • Access X1’s Accessibility menu which controls closed captioning, video description and voice guidance
  • Use their gaze to type out voice commands like “watch NBC” or “action movies”

For more information on X1 eye control and other cutting-edge accessibility features, visit

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