So much great TV to watch — ever wonder how Comcast brings it to you?

Every month, Comcast pays programmers like networks, local TV station owners and others for the ability to bring their channels and shows to you. That’s right, Comcast pays the programmers – not the other way around. When those contracts near an end, we work to renew them. Typically, these business agreements are completed smoothly. However, sometimes programmers demand excessive fee increases for the same channels. That could have a major impact on your bill. In these cases, Comcast works to reach a fair agreement so that we can continue to deliver the programming that you love.

beIN SPORTS asked for a major increase in fees for its channels.

Our contract with beIN SPORTS expired on July 31, 2018. beIN SPORTS was asking for a major increase in fees for the same programming, which could have had a big impact on your bill. A new agreement has not been reached, so we are not able to carry beIN SPORTS at this time.

Committed to Bringing You the Entertainment You Love

All TV providers like Comcast go through contract negotiations with programmers like networks, local TV station owners and others. We’re committed to bringing you the news, sports and entertainment you love at a great value. If a programmer makes it impossible for us to maintain this commitment, it can force Comcast to remove its channels from your lineup as a last resort. Unfortunately, no matter who you choose for your provider, there is a risk that you may lose access to channels that you’ve come to enjoy. We do everything we can to prevent this from happening and have reached thousands of agreements without interruption.

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Frequently Asked Questions

How do network fees work?
We pay networks, local TV station owners and others for the ability to deliver their channels and shows to you. The fees vary based on factors such as the type of content, the popularity of the network and the demand for its content. When a contract expires, we renegotiate with the goal of continuing to carry the channel at a reasonable price.
What is this dispute about?
We and all other TV providers pay fees to networks and broadcasters to bring you their shows and channels. Our contract with beIN SPORTS expired on July 31, 2018 and we are not able to air beIN SPORTS and beIN SPORTS en Español.

Why do blackouts happen?
Programmers who demand excessive fees or require channels be added to your lineup that you may not want can take away Comcast's ability to air their channels and shows if a fair agreement cannot be reached prior to the contract expiration date. The result is a network or channel blackout. We realize that losing channels is an inconvenience for you and we work hard to prevent that from happening.
Could my bill be affected by programming fee increases?
Yes. Programming is the number one cost for all video providers, not just Comcast. Programming costs for TV providers have increased more than 30% since 2012, according to third party researcher SNL Kagan. We work hard to limit the impact of this on our customers’ bills, averaging less than a 4% increase per year. We are committed to providing the best programming at the best possible value.
Why shouldn’t I just switch to another provider so I can watch my shows?
Losing channels is a possibility with any TV provider. All television providers must engage in these negotiations from time to time. We are committed to providing you with the best entertainment at the best value. We work to resolve any interruptions as quickly as possible.
How can I continue to watch soccer?
There are several ways to enjoy soccer. Xfinity X1 customers can search or say “soccer” into the voice remote to find a collection of games, highlights, and more. Some beIN SPORTS content can be viewed on X1 using the beIN SPORTS YouTube channel. With X1, soccer programming can also be found on La Liga and Ligue 1 YouTube channels. beIN SPORTS currently can be viewed on X1 by subscribing to Sling’s World Sports package. Go to the Apps menu and click on the Sling icon. You will need to sign in or create an account. Then navigate to “World Sports” under “Base Service” using the arrow keys on your remote. Customers who sign up will be billed by Sling for this package. 7 day free trials are periodically available. Soccer games are available on NBC, FOX, ESPN, Telemundo, Univision and other networks.

Additionally, Xfinity Internet customers can purchase Instant TV and add the Deportes pack which offers sports channels with tons of soccer. Channels include Univision Deportes, ESPN Deportes, Fox Deportes, and Universo.

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