XFINITY® and Verizon Wireless
As of August 30, 2016, the agreement between Comcast and Verizon Wireless has expired. Therefore, both companies will no longer market or sell each other’s services. For more information, please see answers to the most Frequently Asked Questions below.
I have not received my Visa for purchasing/upgrading through Comcast. How do I receive this?
Please call either 1-800-526-3268 or 1-866-347-2229, or you can visit www.card-status.com/vzw-xfinity.
Who will support or handle service on my Verizon Wireless plan?
Verizon Wireless will continue to support line accounts sold through Comcast.
Who can answer questions about XFINITY products purchased through Verizon Wireless?
Questions about XFINITY offers sold through Verizon Wireless sales channels can either be asked in person at XFINITY retail stores or directed to 1-800-XFINITY.
Who can I speak to about a recently placed Verizon Wireless order?
You can check the status of your Verizon Wireless order online at www.verizonwireless.com or by calling 1-800-922-0204.