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Accessible TV from XFINITY®

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Image of man and woman using the X1 remote with talking guide

Talking Guide + Video Description

Let your TV guide the way

X1 includes the first talking guide, a voice guidance feature that gives customers with visual disabilities the freedom to independently explore thousands of TV shows and movies. The talking guide "speaks" what's on the screen and includes details such as program descriptions to help customers decide what to watch. Plus, with video description customers can hear audio narration of key visual elements in the programs they're watching.

See How They Work Talking Guide + Video Description Learn more about talking guide + video description
Image of man using his X1 voice remote.

 

Voice Remote

Say it. See it.

The voice remote provides a new level of independence to customers who have limited mobility or dexterity, or have a visual disability. By using simple voice commands, customers can change channels, search for shows, enable closed captioning and more. The voice remote also includes a backlit keypad making it easier to see the buttons in the dark.

See How It Works Voice Remote Learn more about voice remote
Image of women on couch

Closed Captioning

Don't miss a word with enhanced captions

X1 has enhanced closed captioning controls built right in for those who are deaf or hard of hearing. Customers can customize their captions by font size, style, color, contrast and more for greater readability.

See How It WorksClosed Captioning Learn more about closed captioning
Deaf woman signing next to X1 Accessibility Settings Screen

 

HELP AND SUPPORT

Accessibility Support Center for Customers with Disabilities

XFINITY customers who rely on key services – including closed captioning, video description and Voice Guidance– now have access to a specially trained support team. Customers can reach the center between the hours of 8 AM and 12 AM (Eastern Time), seven days a week.

Online Support Help and Support Contact the Center about Help and Support

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